Privacy Policy

Privacy Policy

Protecting your personal data is important to us. Below you will find information on how we process your
data on our website and in our online shop.

1. Controller

The controller responsible for data processing on this website is:

ARIKA Solutions
Owner: Amier Frahi
Gottesweg 42
50969 Cologne
Germany
Email: info@arika-solutions.com
Phone: +49 163 9134978

2. General Information on Data Processing

We process personal data only to the extent necessary to provide a functional website, our online shop,
and our content and services.

Personal data is processed in particular

to provide the website
to respond to enquiries
to process orders
to comply with legal obligations
and, where you have given your consent, to send our newsletter.

3. Hosting and Shop System

Our online shop is operated via Shopify. Shopify provides the technical infrastructure for operating our
shop. In this context, personal data is processed where necessary for providing the website, handling
orders, and ensuring the security and stability of the system.

This may include in particular

IP address
date and time of access
device and browser information
referrer URL
pages accessed
order and transaction data

Processing is carried out for the purpose of providing our online offering and for taking steps prior to
entering into a contract and performing contractual obligations pursuant to Art. 6(1)(b) and (f) GDPR.

4. International Data Transfers

In connection with the use of Shopify, it cannot be ruled out that personal data may also be transferred to
recipients in countries outside the European Union or the European Economic Area. Shopify itself states
that data may be processed across borders. Such transfers take place in accordance with the data
protection mechanisms provided by Shopify.

5. Orders and Contract Processing

If you place an order in our shop, we process the data you provide to handle your order.

This includes in
particular

first and last name
billing and delivery address
email address
phone number
where provided
order details
payment information
shipping information

Processing is carried out for the purpose of contract performance, including payment, shipping, order
related communication, and the handling of returns and complaints pursuant to Art. 6(1)(b) GDPR.

6. Payment Processing

If you place an order, the data required for payment processing will be transmitted to the payment service
provider used in each case, insofar as this is necessary for payment processing.

Our shop currently offers in particular the following payment methods

PayPal
Visa
Mastercard
Klarna

The specific payment methods available will be displayed during checkout.

7. Shipping

We work with DHL to ship orders. For this purpose, we pass on the data required for shipping to the
shipping service provider, in particular

name
delivery address
where applicable email address or phone number insofar as this is necessary for delivery.

Processing is carried out for the performance of the contract pursuant to Art. 6(1)(b) GDPR.

8. Contact Form

If you contact us via the contact form, we process the data you enter in order to handle your enquiry.

This includes in particular

name
email address
message

Processing is carried out for the purpose of handling your enquiry. The legal basis is Art. 6(1)(b) GDPR
where your enquiry relates to the initiation or performance of a contract, and otherwise Art. 6(1)(f) GDPR.

9. Newsletter

If you subscribe to our newsletter, we use your email address to send you information about our products,
offers, and updates.
Subscription takes place using a double opt-in process. This means that after registering, you will receive
an email asking you to confirm your subscription. Your subscription only becomes effective once this
confirmation has been completed.
The legal basis for sending the newsletter is your consent pursuant to Art. 6(1)(a) GDPR.
You may withdraw your consent at any time with effect for the future, for example via the unsubscribe link
in the newsletter or by contacting us directly.

10. Cookies and Technically Necessary Technologies

We use technically necessary cookies and comparable technologies on our website that are required for
operating the shop and providing its essential functions.
At present, we do not use any analytics, tracking, or marketing tools that require separate consent
management. If such services are introduced in the future, we will implement appropriate consent
management and update this Privacy Policy accordingly.

11. Storage Period

We store personal data only for as long as necessary for the relevant purposes or as required by statutory
retention obligations.

This applies in particular to

order and invoice data within the framework of statutory commercial and tax retention requirements
data from contact enquiries for the duration of processing and beyond where required for documentation
purposes
newsletter data until you unsubscribe or the purpose of processing no longer applies.

12. Recipients of Personal Data

To the extent necessary for the purposes described above, we may disclose personal data in particular to
the following recipients or categories of recipients